Douglas Cuffman, UXC, CSPO
Certified Director of User Experience
I am an experienced Director of User Experience, a Certified UX Practitioner, and a Scrum Alliance Certified Product Owner with over 23 years in the industry. I utilize Design Thinking and Agile methodologies to lead highly effective teams that deliver a best-in-class, equitable user experience. I evangelize and manage UX processes, development plans, and mentor teams of UX direct reports. Verticals span telephony, internet security, financial services, healthcare, and e-commerce. Projects span Fortune 500 companies including Verizon, Bank of America, Fidelity Investments, Toyota, LLBean, Iron Mountain, TIAA, and many more.
Collaborations
Specialization
MANAGEMENT
- Servant Leadership and exercising Radical Candor.
- Process implementation and management
- Stakeholder workshops
TECHNICAL
- HTML 5
- CSS 3
- REACT
- GIT Version Control
- Basic Networking
DESIGN
- Complex enterprise UX application design
- UX Prototyping
- Branding
VERTICALS
- Mobile security
- Healthcare
- E-commerce
- Fintech & financial services
- Education
- Engineering technology verticals
STRATEGY & PROCESS
- Agile & Scrum
- Requirements Gathering
- Design Thinking & Human-centered Design
- User Research
PRIMARY TOOLSET
- Mac OS X
- Windows
- Figma
- Miro
- Axure RP Pro
- Adobe Creative Suite
- Userlytics
- WordPress
OTHER
- Professional Drummer of over 40 years
- Professional Videographer (four years experience)
- FAA Licensed Commercial Drone Pilot
Education
Testimonials






