User Experience Design That Truly Helps People

Hello! I'm Douglas Cuffman. As an NN/g Certified Director of User Experience and a Scrum Alliance Certified Product Owner, I bring over two decades of industry experience to the table. My expertise is further enriched by specialized training in Design Thinking methodologies from the Luma Institute. This training complements my extensive background in Agile methodologies, equipping me to lead highly effective teams that consistently deliver best-in-class, equitable user experiences.

I'm passionate about evangelizing and managing UX processes, and I take pride in mentoring the next generation of UX professionals. My portfolio is diverse, spanning multiple verticals such as telephony, internet security, financial services, healthcare, and e-commerce. I've had the privilege of contributing to projects for Fortune 500 giants including Verizon, Bank of America, Fidelity Investments, Toyota, LLBean, Iron Mountain, and TIAA, among others.