User Experience Design That Truly Helps People
I am a Certified Director of User Experience and a Scrum Alliance Certified Product Owner with over 23 years in the industry. I utilize Design Thinking and Agile methodologies to lead highly effective teams that deliver a best-in-class, equitable user experience. I evangelize and manage UX processes and mentor teams of UX direct reports. Verticals span telephony, internet security, financial services, healthcare, and e-commerce. Projects span Fortune 500 companies including Verizon, Bank of America, Fidelity Investments, Toyota, LLBean, Iron Mountain, TIAA, and many more.