Product Director | UX Designer | Web Designer | Usability Researcher

UX Design

Iron Mountain Policy Center

Case Study: Iron Mountain Policy Center Project Iron Mountain Policy CenterUser Experience Improvements BACKGROUND Iron Mountain Policy Center solution is a cloud-based retention and privacy policy management platform that provides a user-friendly way for legal and banking users to know legal obligations and show compliance. With Policy Center users can manage their information through the entire information…

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Fidelity Investments

Fidelity Investments For Fidelity Investments, I developed solutions for real-time trading applications that rely heavily on dynamic, behavior-driven design and data visualization. I leveraged my combined knowledge of user experience, day trading and personal investing to provide informed decisions to product owners that drove highly-effective applications.

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TIAA

As a Principal UX Information Architect at TIAA, I was the owner a portfolio of UX projects and lead the user experience effort in application development projects for the “Unified Desktop” project.  In this role, I supported the internal audience, leading application design project in content production, anti-fraud, telephony, and enrollment in the personal retirement…

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L.L.Bean.com

LLBean For L.L. Bean, I designed the architecture and user experience for the retail giant’s e-commerce checkout process overhaul in 2012, which they continue to utilize today. My efforts resulted in significant conversion, decreased abandonment and increased profitability to a record high in the first year after release.  I also played a key role in…

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Toyota North America

Toyota Dealer Daily Portal Project: Toyota North America Dealer Daily Website Redesign Principal Stakeholder(s): Under the direction of Toyota North America Technologies Utilized: Photoshop  

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PennState University

Leveraging WordPress, Google Apps, and various social networking tools, I developed NeedsCenter.org from ground-up.  NeedCenter.org is an important a research-based nutrition education & engineering website for Pennsylvania State University and remains one of the most important research programs for the national SNAP food program.

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